Customers in
Bahrain can now browse the latest Mercedes-Benz models, purchase new vehicles,
book essential service appointments and more from the comfort of their own home
and at the touch of a button using the newly launched e-Commerce website by Al
Haddad Motors.
The innovative
digital platform offers new and returning customers a seamless and fully
intuitive online experience with instant access to the full range of
Mercedes-Benz range and departments.
Expertly designed
to make the entire car search and purchase journey as simple as possible, the
website addresses the current shift towards online experiences while also
bridging the gap between digital and physical services.
Full connectivity
with Al Haddad Motors is achieved by allowing users to browse the full
inventory of vehicle stock and reserve models out of operating hours while also
shopping for the wide range of add-ons and accessory packages available.
“Al Haddad Motors is very proud to introduce the Mercedes-Benz e-Commerce website in the Kingdom of Bahrain. The introduction of this platform aims to streamline the whole purchasing process making it more convenient for customers. The website has several features that include making purchases or reservations, making enquiries, and booking test drives. Customers are also able to find out the latest offers as well as get detailed information about both the certified pre-owned and new car stocks.”, said Mr. Warren Hudson, General Manager of Al Haddad Motors.
The newly launched
platform is part of the Mercedes-Benz Best Customer Experience 4.0 goals, which
aims to secure 25 per cent of global sales through online platforms by 2025.
The strategy represents the next step for dealerships such as Al Haddad Motors
and prioritizes the best possible digital customer experience while
effortlessly transitioning the purchasing journey from the website to the
forecourt.
The online store
function allows clients access to up-to-date car searches and model selections,
to review promotional offers and submit vehicle orders as well as the option to
pay reservation fees and other associated billing requirements.
Direct customer contact services include swift communication with Al Haddad Motors and easy scheduling of maintenance appointments and vehicle handover among a range of essential key tasks.
The website allows
Al Haddad Motors to strengthen their relationship with customers by providing
them with around the clock access to the latest information related to
purchasing a new vehicle, scheduling maintenance visits and more.
You can now visit
the Mercedes-Benz Bahrain e-Commerce website on https://www.shop.mercedes-benz-mena.com/bahrain/en/
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